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Patient Resources
FAQs
1. General Questions
What does a medical centre do, and how is it different from a hospital?
There is no distinction between a hospital and a medical centre. Both offer the same set of services and quality of care and do not differ in scope. When you step into ikigai Medical Centre, you can be assured that you’re entering a facility with the best healthcare amenities, technologies, and doctors.
Where is ikigai Medical Centre located?
The centre is located inside the Dubai Mall. You’ll find us on P1, Lower Ground, opposite the mall management office.
What services do you currently offer?
We have the following specialities overlooked by a host of expert doctors and trained nursing staff: internal medicine, general medicine, gynaecology, paediatrics, cosmetic & general dentistry, dermatology, digital X-ray, ultrasonography, and laboratory services.
2. Appointments and Admissions:
1. How do I schedule an appointment with a doctor/specialist at ikigai Medical Centre?
2. How long will it take to get an appointment?
3.Can I meet my doctor elsewhere or via phone consultation?
4. What should I bring with me during my visit?
5. What is the admission process like?
6. What documents are required for admission?
7. Will I be allocated a room immediately?
8. What are the types of in-patient rooms available?
3. Emergency Room FAQs
Will I need to be admitted after being assessed in the emergency room? Will I need to be admitted after Will I
Not necessarily. It will depend on the severity of your condition and the doctor’s recommendation. In less severe cases, treatment in the ER will suffice. Remember to follow the doctor’s ensuing advice
Can I have someone with me while I’m being treated?
What happens if I’m asked to be admitted?
4. Billing Support
1. How can I pay my hospital bills?
2. When should I pay my bills, and will I be provided an estimate at the start?
3. Do you have a billing policy?
4. Will my insurance cover my entire bill?
5. Will my insurance cover all treatments and procedures?